Privacy Policy

Who we are

Welcome to Candelaroma. Our website address is: https://candelaroma.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

What personal data we collect and why we collect it

💬 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) from your email address may be provided to the Gravatar service to check if you are using it. You can view the Gravatar privacy policy here: https://automattic.com/privacy/.

📩 Forms and Contact Information

We collect personal data such as your name, email address, phone number, and shipping address when you fill out a form or place an order. This information is used for:

Processing and shipping your orders
Contacting you regarding your purchase
Responding to your inquiries

We may also use your information for advertising or retargeting purposes via third-party platforms (e.g., Meta or Google).

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These cookies may:

Remember your preferences and cart information
Improve website performance
Help us understand how users interact with our site (via tools like Google Analytics or Meta Pixel)

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. These last one year.

Embedded content from other websites

Pages or articles on our site may include embedded content (e.g., videos, images). Embedded content behaves just as if the visitor had visited the other website. These sites may collect data, use cookies, or track your interaction.

Who we share your data with

We share your data only when necessary to:

Fulfill and ship your orders (e.g., shipping carriers)
Process payments (via platforms like PayPal, Stripe, or similar)
Manage advertising campaigns or analytics (e.g., Google, Meta)

We do not sell your personal data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely.
If you place an order, your data is retained as needed for tax, legal, and shipping purposes.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, or request that we erase any personal data, unless it’s required for administrative, legal, or security reasons.

To make such a request, contact us at:
📧 Candelaromaco22@gmail.com

Children’s Privacy

Our site is intended for general audiences and is accessible to users of all ages. However, we do not knowingly collect personal data from children under 13 without verifiable parental consent.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
Payment and shipping data may be shared with secure third-party services for order fulfillment.

Changes to this policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
📧 Candelaromaco22@gmail.com
🌐 https://candelaroma.com